Many European companies have highly specialized competencies to integrate and vertically analyze data. But they only use owned data that offers limited insights. Ceneje is a shopping comparison platform collecting product prices […]
Category: Data Blog
VIDEO: Improving Customer Engagement through extensive Event & Weather data analytics and predictions
Communication channel management is a key driver of customer care management success. To provide a good customer experience, it’s important to estimate inbound interactions traffic to plan agents well and predict the […]
VIDEO: Detecting user behavior patterns to boost digital campaigns
Online searches are strongly influenced by external circumstances, such as climate conditions and specific events. Take a look at our video: you will learn about the solutions implemented by JOT and EW-Shopp to […]
Check out EW-Shopp video presentation!
Do you want to discover everything you need to know about the EW-Shopp project in less than 3 minutes? Take a look at our video presentation: you will learn about our […]
Weather-aware analytics for physical spaces
How many people walk by my store? How long do they stay? What’s working, and not? How to repeat success? Are consumer behaviors influenced by external variables, such as weather conditions […]
If external events affect my feelings, is it also influencing income of a Contact Centre?
Have you ever felt that an unbearable weather has pulled all the power out of you? That your children are being carried by a full moon? That you cannot stay […]